Privacy Policy

1. Information We Collect and How We Use It

When you make a purchase from our store, we collect personal details like your name, address, and email address in order to complete your transaction.

Additionally, when you visit our store, we automatically gather your device’s internet protocol (IP) address. This helps us understand your browser type and operating system for improving your shopping experience.

Email Marketing (if applicable): If you agree, we may send you promotional emails about new products, updates, and other relevant information.


2. Consent

How do we obtain your consent?
By providing your personal information for purposes such as processing a transaction, verifying payment, placing an order, arranging delivery, or processing a return, you give us consent to collect and use this data exclusively for those actions.

If we intend to use your personal data for other purposes, like marketing, we will either ask for your explicit consent or provide a chance for you to opt-out.

How can you withdraw your consent?
You can withdraw your consent at any time, even after agreeing to provide your information. To do so, simply contact us at smadealcbe@gmail.com or send us a letter to Southern Marketing Associates, No. 46, 5th Street, Viswanathapuram, Lakshmipuram, Ganapathi Post, Coimbatore-6.


3. Disclosure of Information

We may disclose your personal information if required by law or if you violate our Terms of Service.


4. Payment Processing

For payment processing, we use Razorpay. Neither we nor Razorpay store your card details. All sensitive information is encrypted according to Payment Card Industry Data Security Standards (PCI-DSS). After the transaction is complete, your purchase information is not retained.

Razorpay follows PCI-DSS standards to ensure the security of your payment information. These standards are managed by the PCI Security Standards Council, which includes major brands like Visa, MasterCard, American Express, and Discover.

To learn more, you can read Razorpay’s terms and conditions at https://razorpay.com.


5. Third-Party Services

Our third-party service providers collect and use your information only as needed to fulfill their services. Some of these providers, such as payment processors, have their own privacy policies regarding the information we provide them in connection with your transactions.

We recommend reviewing these third-party privacy policies to understand how your information is handled. Note that some providers may operate in different jurisdictions, meaning your information could be subject to the laws of that location if you proceed with a transaction.

Once you leave our website or are redirected to a third-party site, our Privacy Policy no longer applies.


Links to Other Sites

Our website may include links to external sites. We are not responsible for the privacy practices or content of these sites and encourage you to review their privacy policies.


6. Data Security

We take appropriate security measures to protect your personal information and follow industry best practices to prevent unauthorized access, misuse, or loss of your data.


7. Cookies

We use cookies to maintain your session during browsing, but these cookies are not used to identify you on other websites.


8. Age Requirements

By using our site, you confirm that you are at least the legal age of majority in your location or that you have obtained consent for any minor dependents to use the site.


9. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will take effect as soon as they are posted on our website. If there are significant changes, we will notify you here to keep you informed about how your data is handled.

If our store is acquired or merged with another company, your information may be transferred to the new owners to continue offering products and services to you.


Questions and Contact Information

If you would like to access, update, or delete your personal information, or if you have any questions about this policy, feel free to contact our Privacy Compliance Officer at smadealcbe@gmail.com or by mail at Southern Marketing Associates, No. 46, 5th Street, Viswanathapuram, Lakshmipuram, Ganapathi Post, Coimbatore-6.